Plastiq is unable to process American Express cards outside of certain supported industries. Please note that these lists don't include all relevant examples. To review what payment types are supported on AMEX with Plastiq, please reference this chart. You can also see some frequently asked questions about these restrictions for further insight into what Plastiq can support.
American Express cards are permitted for the following industries:
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Government
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Utilities
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Education
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Residential Rent
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Club Fees & Memberships
If your payment type is unsupported for American Express cards, other payment methods may still be used, including MasterCard, Visa, and Discover payment cards. For example, here is a small list of categories we cannot support with American Express:
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Mortgages
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Student Loans
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Automobile payments
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Business invoices
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Contractors
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Business Utilities and more